Physioclem (clinics in Alcobaça, Caldas da Rainha, Torres Vedras and Oeiras) is proud to announce that it has been awarded the ISO 9001 Quality Certification by Bureau Veritas, one of the most internationally recognized quality standards. This achievement reflects our ongoing commitment to excellence, rigor, and the well-being of our patients, team, partners, and community.
The journey towards this milestone began in 2009, when Physioclem actively embraced the pursuit of quality certification in physiotherapy. After many challenges and a continuous improvement path, we have now achieved this goal. This process involved countless hours of work and an unwavering commitment to the highest standards.
ISO 9001 is the most widely used management system standard in the world, recognized for its strategic approach, customer focus, and promotion of continuous improvement. This certification demonstrates our ability to deliver consistent, safe services aligned with our patients’ expectations and regulatory requirements. It also reinforces our pioneering spirit, positioning Physioclem among the first private physiotherapy providers in Portugal to achieve this distinction.
Being certified by Bureau Veritas further strengthens our reputation as a reliable and sustainable organization, committed to continuous improvement. Globally recognized for its expertise and certification services, Bureau Veritas adds value to the organizations it certifies. The Bureau Veritas Certification mark is a symbol of trust and quality that now also represents Physioclem.
In the words of our CEO, Marco Clemente:
"This certification represents the DNA of Physioclem: Quality, Innovation, and Pioneering. We do not just want to follow change, we want to be part of it."
This is only the beginning of a new phase. We are committed to annual audits to maintain certification and to continuously improving our processes and services. This milestone reflects what we have always believed: that quality, care, and innovation go hand in hand to transform lives and communities.
We grow together.
